Terms of Use

Last updated: January 2026
This website (“Site”) is owned and operated by Ottawa Hardwood Floor Refinishing (“Company”, “we”, “our”, or “us”). By accessing, browsing, or using this Site, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please discontinue use of the Site.

Use of Website

You may access and use this Site solely for informational purposes, service inquiries, and communication with our business. You agree not to use the Site for any unlawful purpose, including but not limited to:

Misrepresenting your identity
Attempting to damage or disrupt the Site
Collecting data for competing business use without consent
Uploading harmful, misleading, or inaccurate information

We reserve the right to deny access at any time, without notice, to any user who violates these terms.

Service Estimates and Pricing

Any estimates, pricing information, timelines, recommendations, or service descriptions provided on this Site or through forms submitted on the Site are:

An estimate only
Based on limited information at the time of submission
Not guaranteed
Subject to change after an in-person inspection

Actual costs may vary depending on surface conditions, structural issues, job complexity, material choice, finish type, accessibility, and other relevant factors.

A confirmed estimate will be provided after an on-site assessment.

Content Accuracy

We make reasonable efforts to maintain accurate information; however:

Service descriptions may change
Materials, processes, and product availability may vary
Content may contain technical or typographical inaccuracies

We do not guarantee that all information is complete, current, or error-free.
Ottawa Hardwood Floor Refinishing reserves the right to update or revise content at any time without notice.

No Guarantee of Results

Images, testimonials, descriptions, and completed project examples shown on this Site are examples only and do not guarantee identical results for every project. Variation may occur due to:

Existing floor condition
Wood species
Previous coatings or stains
Lighting and environmental differences
Moisture and temperature levels

All service outcomes are affected by real-world conditions that may vary from home to home.

Warranty Disclaimer

While workmanship warranties may be offered by the Company (as communicated at the time of contract signing), the Site itself does not imply automatic warranty coverage.

Any stated warranty is:

Applicable only after services are completed
Limited to workmanship and finish adherence
Subject to reasonable use and maintenance
Not transferable

Full warranty details are provided separately and may vary depending on service type and material selection.

Liability Limitation

To the fullest extent permitted by law:

Ottawa Hardwood Floor Refinishing, its employees, contractors, and affiliates shall not be liable for:

Indirect, incidental, or consequential damages
Damages resulting from improper maintenance or misuse
Damages caused by environmental or structural issues
Damages arising from reliance on Site information
Loss of income, property value, or delay due to scheduling changes

Your use of the Site and services is at your own discretion.

Third-Party Listings & Links

The Site may include links to third-party websites, product pages, suppliers, or informational sources.
We are not responsible for:

Accuracy of information
Security practices of external sites
Product recommendations or changes

Accessing external links is done at your own discretion.

Appointment Scheduling & Cancellation

Submission of a request through the Site does not guarantee appointment confirmation.

Appointments may be canceled, rescheduled, or postponed due to:

Weather or humidity conditions
Supply issues
Site accessibility and safety
Contractor schedule changes

We will make reasonable attempts to notify clients promptly.

Changes to Terms

Ottawa Hardwood Floor Refinishing reserves the right to modify, update, or replace these Terms of Use at any time without prior notice.
Continued use of the Site constitutes acceptance of revised terms.

Contact Information

For questions about these Terms of Use, please contact:
Ottawa Hardwood Floor Refinishing
Email: admin@ottawahardwoodfloorrefinishing.ca
Phone: (613) 209-2838